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Description
Plan a more useful, cohesive outdoor space with a one-on-one landscape design consultation with Annethe. The session focuses on your property, planting goals and practical next steps, with a personalized design plan.
What to discuss
- Privacy hedges and screening, including the intended height and available planting width.
- A coordinated plant palette for the light, soil and irrigation at your site.
- Garden style, material preferences and maintenance expectations.
- Project priorities, access and installation planning.
Prepare for your consultation
Gather clear photographs of the area, approximate dimensions, the property city, sun exposure and examples of the style you prefer. Include any existing plants you want to keep and known irrigation or access limitations.
Scope and scheduling
Confirm the meeting format, timing and design deliverables before booking. Detailed renderings, construction documents, plant purchases and installation are separate unless expressly included in your agreed scope.
Specifications
Shipping Policy
At SoCal Plant, we specialize in delivering live plants throughout Southern California. Due to the nature of our products, we do not ship plants outside of our Southern California delivery area.
Delivery Area
We currently deliver only within Southern California.
We do not ship outside of Southern California.
If an order is placed outside of our service area, SoCal Plant reserves the right to cancel the order and issue a refund.
Delivery Fees
Orders under $299 are subject to a flat-rate delivery fee of $40.
Orders of $299 or more qualify for free delivery.
Delivery Schedule
Estimated Delivery Time: 2–14 Business Days (Monday–Friday)
Delivery times are estimates only and are not guaranteed.
Delivery schedules may vary due to route planning, weather conditions, traffic, product availability, seasonal demand, holidays, or other circumstances beyond our control.
Most deliveries are completed using our own delivery vehicles and drivers.
Delivery Delays
SoCal Plant is not responsible for delivery delays caused by weather, traffic, road closures, supply shortages, scheduling changes, customer availability, or other unforeseen circumstances.
Any delivery date provided by phone, text message, email, invoice, or on our website is an estimate only and does not constitute a guaranteed delivery date.
Order Inspection
Customers are responsible for inspecting all plants and products immediately upon delivery.
Any claims regarding damaged items, missing items, incorrect items, or delivery-related concerns must be reported within 24 hours of delivery and accompanied by clear photographs.
Live Plant Disclaimer
Live plants are living products and may vary in size, fullness, color, growth habit, and appearance.
Once plants have been delivered, SoCal Plant is not responsible for plant health, transplant shock, watering practices, weather conditions, soil conditions, pests, diseases, neglect, or any other factors outside of our control.
Limitation of Liability
SoCal Plant’s responsibility ends upon successful delivery of the order. We are not liable for indirect, incidental, or consequential damages resulting from delivery delays, customer care practices, weather conditions, or plant performance after delivery.
Contact Information
Phone
(626) 713-1311
Email
contact@socalplant.com
Business Hours
Monday–Friday
9:00 AM – 5:00 PM (PST)
Refund & Return Policy
Due to the perishable nature of live plants, all sales are considered final.
Customers must inspect all plants and products upon delivery or pickup. Any concerns regarding plant condition, incorrect items, or damaged products must be reported within 24 hours of receiving the order.
Because we cannot control planting conditions, watering practices, soil conditions, weather, pests, diseases, or ongoing care after plants leave our possession, we do not offer refunds, returns, exchanges, or guarantees on live plants after delivery or pickup.
Refunds or replacements may only be considered if:
The wrong item was delivered.
The item arrived significantly damaged during delivery.
A claim is submitted within 24 hours of receipt with clear photos.
Plants that have been planted, transplanted, repotted, neglected, overwatered, underwatered, exposed to extreme weather, or otherwise altered after delivery are not eligible for refund or replacement.
Special orders, custom orders, installation services, delivery fees, and labor charges are non-refundable.
By purchasing from SoCal Plant, the customer acknowledges and agrees to these terms.























