Shipping policy

Shipping & Delivery Policy

At SoCal Plant, we specialize in delivering live plants throughout Southern California. Due to the nature of our products, we do not ship plants outside of our Southern California delivery area.

Delivery Area

We currently deliver only within Southern California.

We do not ship outside of Southern California.

If an order is placed outside of our service area, SoCal Plant reserves the right to cancel the order and issue a refund.

Delivery Fees

Orders under $299 are subject to a flat-rate delivery fee of $40.

Orders of $299 or more qualify for free delivery.

Delivery Schedule

Estimated Delivery Time: 2–14 Business Days (Monday–Friday)

Delivery times are estimates only and are not guaranteed.

Delivery schedules may vary due to route planning, weather conditions, traffic, product availability, seasonal demand, holidays, or other circumstances beyond our control.

Most deliveries are completed using our own delivery vehicles and drivers.

Delivery Delays

SoCal Plant is not responsible for delivery delays caused by weather, traffic, road closures, supply shortages, scheduling changes, customer availability, or other unforeseen circumstances.

Any delivery date provided by phone, text message, email, invoice, or on our website is an estimate only and does not constitute a guaranteed delivery date.

Order Inspection

Customers are responsible for inspecting all plants and products immediately upon delivery.

Any claims regarding damaged items, missing items, incorrect items, or delivery-related concerns must be reported within 24 hours of delivery and accompanied by clear photographs.

Live Plant Disclaimer

Live plants are living products and may vary in size, fullness, color, growth habit, and appearance.

Once plants have been delivered, SoCal Plant is not responsible for plant health, transplant shock, watering practices, weather conditions, soil conditions, pests, diseases, neglect, or any other factors outside of our control.

Limitation of Liability

SoCal Plant’s responsibility ends upon successful delivery of the order. We are not liable for indirect, incidental, or consequential damages resulting from delivery delays, customer care practices, weather conditions, or plant performance after delivery.

Contact Information

Phone
(626) 713-1311
Email
contact@socalplant.com
Business Hours
Monday–Friday
9:00 AM – 5:00 PM (PST)